Careers

Our company is growing and we need people with a friendly disposition and strong work ethic to join the Atlas team!

Join Our Mission!

A Little Bit About Us

Atlas Networks has been bringing high speed Internet and exceptional customer service to Seattle and its surrounding regions (including Suncadia Resort) since 2008. We recently moved into an awesome, custom-built office space in Belltown so that we could continue to grow our company. We’re a close-knit team with a big culture, marked by innovation, hard work, and a lot of fun.
If you have a friendly disposition, a strong work ethic, and a penchant for pushing the norms, we’d love to have you on our team. Come help us change the way Seattle does Internet and make a real difference in your city!
Sales
Small Business Salesperson
SEATTLE, WASHINGTON
FULLTIME
Application Information:
Please submit a resume and cover letter that includes all relevant work experiences, current contact information, and references. Your cover letter is the key to getting our attention. If your cover letter is missing the requested details, we may not consider your resume.
COVID-19:
Atlas Networks is considered Critical Infrastructure during this crisis and is recognized by Washington State as an essential service. However the majority of our team members are working from home in compliance with the stay at home order. This position is required to be available in the field to support our customers and networks. Please review our website for our latest response - https://gigabit.io/covid-19.
ABOUT THIS POSITION:
Atlas Networks is a Seattle based telecommunications company founded in 2008. Atlas Networks' Employees are doers. We have heart and believe in putting our best foot forward every time. We always act with intention and with the best interests of the customer, our teammates, and company in mind. We have fun, celebrate in the successes of others, and strive to capitalize on the strengths of not only ourselves, but those around us. We are motivated by learning, progress, innovation, and empathetic thinking. We work hard and believe in the power of friendship, professionalism and mutual respect. We are Atlas.
Atlas Networks is need of a Small Business Salesperson. This person is responsible for sales to SMB customers of both Internet & telephone services. This role will be proactively identifying new sales opportunities, defining customer needs, preparing proposals, and winning deals. The right candidate will be that person who “goes the extra mile” to not only satisfy the job to be done but stands out of the crowd as a leader among the Internet/TV/and telephone service providers.
STARTING DATE:
Immediate
Things to know before applying:
  • At Atlas Networks every team member has an integral role to play in our success. Atlas employees understand and take responsibility for their contribution and impact in the Seattle business market. Driven individuals who are seeking an opportunity to learn, be recognized for their hard work, and be a part of a growing business often make the best employees in our company environment.
CRITICAL JOB SKILLS
  • Customer Focus: Relentlessly committed to an exceptional customer experience with a desire to constantly learn and improve.
  • Follow Through: Dedicated to timely and detailed follow-through with both internal and external customers.
  • Communication: Excellent written, organizational, and verbal communication skills. Proficient in Microsoft Office suite (Excel, Word, PowerPoint, Outlook). Ability to develop quick relationships with potential clients and strategic business partners.
  • Collaboration: A team player with the ability to engage resources, in a team environment with lots of moving parts. Ability to adapt to a fluid working environment and processes. Willingness to learn and be able to effectively communicate the post sales process.
  • Competitive: Meets and exceeds sales goals as established by local market. Experience in cold calling, prospecting, and canvassing. Generates business through both established and new methods of lead generation. Ability to communicate the Atlas value statements, actively listen, can overcome multiple objections, and implements effective sales closing techniques.
  • Consistency/Integrity: Maintain a professional attitude, exercise independent judgment and act ethically. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule as necessary.
  • Creativity: Understand our company, the company’s mission, goals, and objectives and the role that you play in achieving them.
  • Minimum Requirements:
    • College degree or equivalent experience.
    • At least one year experience selling in a technology environment, preferably cellular or telecom.
    • Ability to identify, prospect, and close decision makers in small to mid-sized businesses.
    • Experience in systems selling, consultative sales techniques, customer needs analysis, and opportunity development.
    • Comfortable with ordering, provisioning, and billing processes.
    • Working knowledge of general marketing principles and the ability to execute them.
    • Skills necessary for decision making and maintaining customer retention.
    • Strong interpersonal skills.
    • Exceptional presentation, negotiation and closing skills.
Core Responsibilities
  • Conduct proactive sales activities, including cold-calling and knocking on doors, setting appointments, performing needs assessment, proposal, presentation, order negotiation and post-sales service.
  • Negotiate to secure contracts with telecommunications decision makers in order to achieve revenue growth and retention.
  • Manage installations post sales with various teams to ensure on-time delivery, successful turn-up and customer satisfaction.
  • Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc.
  • Supports others within the sales/service team to achieve customer satisfaction.
  • Develop and foster relationships within business community and core groups.
  • Project a professional business manner and operates with a high degree of integrity.
  • Provide exceptional customer service at all times.
BENEFITS
  • PTO/Sick Leave
  • Paid holidays
  • Medical, Dental & Vision
  • Cell phone stipend
  • Commute reimbursement stipend
  • A kick-ass group of people to work with
Customer Service
Customer Service Representative
SEATTLE, WASHINGTON
FULLTIME
Application Information:
Please submit a resume and cover letter that includes all relevant work experiences, current contact information, and references. Your cover letter is the key to getting our attention. If your cover letter is missing the requested details, we may not consider your resume.
COVID-19:
Atlas Networks is considered Critical Infrastructure during this crisis and is recognized by Washington State as an essential service. However the majority of our team members are working from home in compliance with the stay at home order. This position would be trained remotely and work remotely until the stay at home order is lifted. Please review our website for our latest response - https://gigabit.io/covid-19.
ABOUT THIS POSITION:
Atlas Networks is a Seattle based telecommunications company founded in 2008. Atlas Networks' Employees are doers. We have heart and believe in putting our best foot forward every time. We always act with intention and with the best interests of the customer, our teammates, and company in mind. We have fun, celebrate in the successes of others, and strive to capitalize on the strengths of not only ourselves, but those around us. We are motivated by learning, progress, innovation, and empathetic thinking. We work hard and believe in the power of friendship, professionalism and mutual respect. We are Atlas.
Atlas Networks is in need of a Customer Experience Representative to provide top tier support to our customers. Ideally this candidate is a hard worker who is constantly innovating ways to make the customer experience better! This role will help to build a strong passionate customer service team by contributing to processes and policies that directly impact our customers and company. The work environment is fast paced. This candidate needs to be an expert at multi-tasking and the attention to detail is critical. This role entails many job facets, including gaining an in-depth understanding of our products, supporting our customers daily, as well as data and order entry. Our primary product is the way we interact with and support our customers and our reputation is vital to the success of the company.
STARTING DATE:
Immediate
Things to know before applying:
  • We are a small company and each employee needs to be an impact player - big company oriented employees don't generally fit well in our small team with high visibility to work performance. You should embrace a continuous growth mindset and be eager to contribute your knowledge to our team.
CRITICAL JOB SKILLS
  • Professional first and foremost
  • Energy and personality
  • Excellent PC skills, familiar with the Microsoft suite: Outlook, Excel, Word, Teams.
  • Excellent customer service skills
  • Strong communicator both verbally and in writing
  • Strong work ethics and a drive to demonstrate your value to the company
  • Strong desire to provide the best customer service in the industry
  • Ability to record and document details precisely
  • Ability to efficiently prioritize a large workload
  • Ability to make decision to support customers with minimal oversight
  • Ability to handle rapid change well and even drive those changes yourself, familiar with working in fast-paced environments
CORE RESPONSIBILITIES
  • Gain an in-depth understanding of our products, policies and processes
  • Handle data and order entry
  • Support our customers via phone and email
  • Schedule and dispatch installation and troubleshooting appointments
  • Handle billing issues as they arise
  • Help to evolve our processes so that we are constantly offering the best support possible
BENEFITS
  • PTO/Sick Leave
  • Paid holidays
  • Medical, Dental & Vision
  • Cell phone stipend
  • Commute reimbursement stipend
  • A kick-ass group of people to work with
Technical
System Administrator
SEATTLE, WASHINGTON
FULLTIME
Application Information:
Please submit a resume and cover letter that includes all relevant work experiences, current contact information, and references. Your cover letter is the key to getting our attention. If your cover letter is missing the requested details, we may not consider your resume.
COVID-19:
Atlas Networks is considered Critical Infrastructure during this crisis and is recognized by Washington State as an essential service. However the majority of our team members are working from home in compliance with the stay at home order. This position is required to be available in the field to support our customers and networks. Please review our website for our latest response - https://gigabit.io/covid-19.
ABOUT THIS POSITION:
Atlas Networks is a Seattle based telecommunications company founded in 2008. Atlas Networks' Employees are doers. We have heart and believe in putting our best foot forward every time. We always act with intention and with the best interests of the customer, our teammates, and company in mind. We have fun, celebrate in the successes of others, and strive to capitalize on the strengths of not only ourselves, but those around us. We are motivated by learning, progress, innovation, and empathetic thinking. We work hard and believe in the power of friendship, professionalism and mutual respect. We are Atlas.
Atlas Networks is need of a System Administrator to design, operate and maintain server infrastructure, in support of both company and customer services and operations. System Administrators oversee hardware, software, and wetware elements, from physical deployment and cabling tasks, to routine software and OS updates, to supporting end users (employees and customers). This role will rely on strong teamwork and collaboration with the Network Engineering, Software Development, and Automation team members, and in addition to technical skills, requires great communication and documentation. Atlas System Administrators will frequently engage in project work (both onsite and remote) to deliver managed services to Atlas customers, and may (post-COVID) spend significant periods of time at customer premises and vendor facilities.
STARTING DATE:
Immediate
Things to know before applying:
  • We are a small company and each employee needs to be an impact player - big company oriented employees don't generally fit well in our small team with high visibility to work performance.
  • You should embrace a continuous growth mindset and be eager to contribute your knowledge to our team.
  • This is a unique position that requires high integrity and trustworthiness.
  • Due to the COVID-19 challenges, be prepared for a mixture of work from home and an in-office schedule.
CRITICAL JOB SKILLS
  • Windows and Linux Server Administration
  • Server Application Administration
  • Security Practices
  • Cable Management
  • PC/Server hardware diagnostics
  • Cloud Computing/Storage/Cluster Management
  • Occasionally lift/pull up to 50lbs independently
  • Able to sit for hours at a time while viewing a monitor
  • Maintain accurate records and documentation
  • Plan, organize and prioritize work to meet timelines
  • Understand and carry out oral and written instructions
  • Adaptable/Learning-oriented
  • 2+ years of experience in systems and network administration
Core Responsibilities
  • Oversee the operation of company servers and other datacenter assets ensuring stability and reliability.
  • Ensure systems are kept to current software, utilize minimum-exposure firewall rulesets following a defense-in-depth approach, and that all hardware is in good repair.
  • Work with the rest of the technical team to monitor load and availability, and make/implement recommendations on infrastructure improvements.
  • Utilize physical datacenter access to perform duties, including server-racking, cable management, documentation updates, reboots, etc.
  • Maintain accurate equipment, configuration, and software documentation, along with a running changelog for each system.
  • Act as part of an on-call rotation and respond to outages as needed.
  • Additional duties that may be assigned by management as part of the day to day operations of the company.
BENEFITS
  • PTO/Sick Leave
  • Paid holidays
  • Medical, Dental & Vision
  • Cell phone stipend
  • Commute reimbursement stipend
  • A kick-ass group of people to work with
Production
Telecom Installation Technician
SEATTLE, WASHINGTON
FULLTIME
Application Information:
Please submit a resume and cover letter that includes all relevant work experiences, current contact information, and references. Your cover letter is the key to getting our attention. If your cover letter is missing the requested details, we may not consider your resume.
COVID-19:
Atlas Networks is considered Critical Infrastructure during this crisis and is recognized by Washington State as an essential service. However the majority of our team members are working from home in compliance with the stay at home order. This position is required to be available in the field to support our customers and networks. Please review our website for our latest response - https://gigabit.io/covid-19.
ABOUT THIS POSITION:
Atlas Networks is a Seattle based telecommunications company founded in 2008. Atlas Networks' Employees are doers. We have heart and believe in putting our best foot forward anytime, all the time. We always act with intention and with the best interests of the customer, our teammates, and company in mind. We have fun, celebrate in the successes of others, and strive to capitalize on the strengths of not only ourselves, but those around us. We are motivated by learning, progress, innovation, and empathetic thinking. We work hard and believe in the power of friendship, professionalism and mutual respect. We are Atlas.
Atlas Networks is in need of a Telecom Installation Technician who has a positive attitude, ability to problem solve, customer service oriented, has a solid work ethic with an emphasis on quality workmanship and organization. This role is required to work both independently and as part a team. Candidate must be able to lift and carry upwards of 50lbs, climb ladders, and work at various heights while successfully performing job duties. The candidate will be required to work at various job sites, both inside and outside, being exposed to various weather conditions. Candidates must have the ability to pull wire, use common hand tools, terminate Ethernet cabling, and operate power tools. This position is full time with an excellent growth potential.
STARTING DATE:
Immediate
Things to know before applying:
  • We are a small company and each employee needs to be an impact player - big company oriented employees don't generally fit well in our small team with high visibility to work performance.
  • You will be required to participate in an after-hours call rotation schedule that includes evenings/weekends when on call.
  • You should embrace a continuous growth mindset and be eager to contribute your knowledge to our team.
CRITICAL JOB SKILLS
  • Customer cabling, router, and wireless equipment installations
  • Cabling rough-in and termination
  • Cabling testing and documentation
  • Build-out of MDF and IDF (racks, patch panels, wire managers, network electronics, etc.)
  • Installation and on-site configuration/setup of equipment including radios, routers & switches, security cameras, etc.
  • 06 License Preferred but not required
BENEFITS
  • PTO/Sick Leave
  • Paid holidays
  • Medical, Dental & Vision
  • Cell phone stipend
  • Commute reimbursement stipend
  • A kick-ass group of people to work with
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