Careers

Our company is growing and we need people with a friendly disposition and strong work ethic to join the Atlas team!

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A Little Bit About Us

Atlas Networks has been bringing high speed Internet and exceptional customer service to Seattle and its surrounding regions (including Suncadia Resort) since 2008. We recently moved into an awesome, custom-built office space in Belltown so that we could continue to grow our company. We’re a close-knit team with a big culture, marked by innovation, hard work, and a lot of fun.
If you have a friendly disposition, a strong work ethic, and a penchant for pushing the norms, we’d love to have you on our team. Come help us change the way Seattle does Internet and make a real difference in your city!
Sales
Small Medium Business Account Executive
SEATTLE, WASHINGTON
FULLTIME
Required:
Please submit a resume and cover letter that includes all relevant work experiences, current contact information, and references. Your cover letter is the key to getting our attention.
Atlas Networks is a Seattle based telecommunications company founded in 2008. Atlas is committed to providing the Seattle community with the fastest and most reliable Internet service available. We offer speeds up to 10 Gbps while avoiding unnecessary fees and bandwidth caps. Along with Internet, we specialize in Unified Communications as a Service (UCaaS), VoIP, TV and managed services such as cameras.
Atlas Networks is seeking a SMB Account Executive. This is a traditional hunter seeker role with some account management responsibilities. This role will be proactively identifying new sales opportunities, defining customer needs, preparing proposals, and presenting solutions.
This position requires results-oriented interaction with a wide variety of people. It is action-oriented, forward-looking, broad in scope, and requires a pro-active drive to get things done through collaboration with others. The position also requires a strong sense of urgency, initiative and competitive drive to get things done by influencing others, delegating, developing contacts and building relationships. Having a positive impact on others in order to achieve results is important in this position. The position requires social poise, warmth and friendliness, as well as the ability to stimulate and motivate others in order to achieve the results necessary for success. Frequently there will be a need for flexibility, risk taking, and innovation.
Core Responsibilities:
  • Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, and building new revenue by selling telecommunications products and services to small and mid-market (SMB) accounts with an average telecom spend of $49-$1,000/ month.
  • Responsible for rigorous prospecting activities, both on the phone and face-to-face, in a high activity sales model.
  • Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas.
  • Negotiate contracts with telecommunications decision makers in order to achieve revenue growth and retention.
  • Develop and foster relationships within business community and core groups.
  • Manage installations post sales with various teams to ensure on-time delivery, successful turn-up and customer satisfaction.
  • Must be self-motivated, self-disciplined, provide prompt follow-up to all customer inquiries, and operate with a high degree of integrity.
  • Must be organized and maintain accurate records on daily activities and results.
Minimum Requirements:
  • Bachelor's Degree or equivalent experience and 2+ years outside b2b sales of experience, Telco/IT background strongly preferred but not required.
  • Demonstrated, consistent record of success in an acquisition/hunter sales role.
  • Must have a valid driver’s license and satisfactory driving record.
  • Strong oral and written communication, analytical, problem solving skills.
  • Aggressive follow-up and closing skills.
  • Proficiency with MS Office (Word, Excel) and other software applications.
  • Ability to talk/negotiate with C-Level.
  • Ability to multi-task with sense of urgency in a dynamic and fast pace environment.
  • Active listening skills to identify sales opportunities.
  • Stable employment history.
COVID-19:
Atlas Networks is considered Critical Infrastructure during this crisis and is recognized by Washington State as an essential service. However the majority of our team members are working from home in compliance with the stay at home order. This position is required to be available in the field to support our customers and networks. Please review our website for our latest response - https://gigabit.io/covid-19.
Benefits:
  • Compensation Target $75,000+ & Uncapped Commission Plan
  • PTO/Sick Leave
  • Paid holidays
  • Medical, Dental & Vision
  • Cell phone stipend
  • Commute reimbursement stipend
  • A kick-ass group of people to work with
Customer Service
Customer Experience Representative
SEATTLE, WASHINGTON
FULLTIME REMOTE
This position can be fully remote if desired.
Required:
Please submit a resume and cover letter that includes all relevant work experiences, current contact information, and references. Your cover letter is the key to getting our attention.
Atlas Networks is a Seattle based telecommunications company founded in 2008. Atlas is committed to providing the Seattle community with the fastest and most reliable Internet service available. We offer speeds up to 10 Gbps while avoiding unnecessary fees and bandwidth caps. Along with Internet, we specialize in Unified Communications as a Service (UCaaS), VoIP, TV and managed services such as cameras.
Atlas Networks is in need of a Customer Experience Representative to provide top tier support to our customers. Ideally this candidate is a hard worker who is constantly innovating ways to make the customer experience better! This role will help to build a strong passionate customer service team by contributing to processes and policies that directly impact our customers and company. The work environment is fast paced. This candidate needs to be an expert at multi-tasking and the attention to detail is critical. This role entails many job facets, including gaining an in-depth understanding of our products, supporting our customers daily, as well as data and order entry. Our primary product is the way we interact with and support our customers and our reputation is vital to the success of the company.
The focus of this position is working with and through others, building and maintaining relationships, and working closely and accurately within established guidelines. There is a need for an effective communicator, someone who is able to stimulate and motivate others while being aware of and responsive to their needs and concerns. There will be many different people to meet and work with. The person in this position must be friendly and genuinely interested in the business, agenda, and needs of others. A persuasive, teaching style of communication is required to communicate the company's policies, programs, and systems. A faster-than-average pace will be the norm for this position. Detail work is a major focus of the job, and those details need to be handled quickly, correctly, and efficiently. This portion of the work will often focus on relationships with others; correct handling of details dealing with others is necessary to maintain and grow relationships. As time is usually a factor, the work must be done on time, as well as correctly. In general, this is a position where guidelines, structure, and established policies must be followed fairly closely, while working with and for others.
Core Responsibilities:
  • Gain an in-depth understanding of our products, policies and processes
  • Handle data and order entry
  • Support our customers via phone and email
  • Schedule and dispatch installation and troubleshooting appointments
  • Handle billing issues as they arise
  • Help to evolve our processes so that we are constantly offering the best support possible
COVID-19 - for non-remote workers:
Atlas Networks is considered Critical Infrastructure during this crisis and is recognized by Washington State as an essential service. However, the majority of our team members are working from home in compliance with the stay at home order. This position would be trained remotely and work remotely until the stay at home order is lifted. Please review our website for our latest response - https://gigabit.io/covid-19.
Benefits:
  • PTO/Sick Leave
  • Paid holidays
  • Medical, Dental & Vision
  • Cell phone stipend
  • A kick-ass group of people to work with
Production
Telecom Installation Technician
SEATTLE, WASHINGTON
FULLTIME
Required:
Please submit a resume and cover letter that includes all relevant work experiences, current contact information, and references. Your cover letter is the key to getting our attention.
Atlas Networks is a Seattle based telecommunications company founded in 2008. Atlas is committed to providing the Seattle community with the fastest and most reliable Internet service available. We offer speeds up to 10 Gbps while avoiding unnecessary fees and bandwidth caps. Along with Internet, we specialize in Unified Communications as a Service (UCaaS), VoIP, TV and managed services such as cameras.
Atlas Networks is seeking a Telecom Installation Technician who has a positive attitude, ability to problem solve, and is highly customer service oriented. A solid work ethic with an emphasis on quality workmanship and organization is also a must. This role is required to work both independently and as part a team. Candidate must be able to lift and carry upwards of 50lbs, climb ladders, and work at various heights while successfully performing job duties. The candidate will be required to work at various job sites, both indoors and outdoors, while being exposed to various weather conditions here in the Pacific Northwest. Candidates must have the ability to pull wire, use common hand tools, terminate Ethernet/Coax cabling, and operate power tools. Fiber cabling experience a bonus. This position is full time with an excellent growth potential.
The major duties of this job will involve much structure, will require attention to detail, and must be done correctly. At the same time job tasks will vary rather than be repetitive, and will require a faster-than-average pace in order to complete work requirements. The job has more of a people orientation rather than technical orientation. The position may be integral to collaborative or team work in the organization, and in satisfying both internal and external customers. This job has a hands-on focus, where productivity is gained through individual accomplishments. This job can be the source of some initiatives, but only within a clearly structured and defined framework of responsibility outlined by management.
Core Responsibilities:
  • Customer infrastructure, router, and wireless equipment installations
  • Low Voltage Cabling rough-in and termination
  • Low Voltage Cabling testing and documentation
  • Build-out of MDF and IDF (racks, patch panels, wire managers, network electronics, etc.)
  • MPOE and CPE integration, cutover and connection within building demarcation point
  • Installation and on-site configuration/setup of equipment including radios, routers & switches, security cameras, etc.
  • 06 License preferred but not required
COVID-19:
Atlas Networks is considered Critical Infrastructure during this crisis and is recognized by Washington State as an essential service. However the majority of our team members are working from home in compliance with the stay at home order. This position is required to be available in the field to support our customers and networks. Please review our website for our latest response - https://gigabit.io/covid-19.
Benefits:
  • PTO/Sick Leave
  • Paid holidays
  • Medical, Dental & Vision
  • Cell phone stipend
  • Commute reimbursement stipend
  • A kick-ass group of people to work with
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