Atlas Networks COVID-19 Information

Updated: October 12, 2021 - 12:42pm

Updated: October 12, 2021 - 12:42pm
Atlas is focused on keeping you connected to your employer and businesses connected to its employees! We've outlined our response plan priorities as ordered below:
  1. Protecting the health and safety of our employees.
  2. Ensuring our network exceeds the demands and expectations of our customers who rely on it more than ever now.
  3. Ensuring our team is highly responsive to our customer's needs.
Atlas will continue to take the following steps:
  • Visitors are allowed in office but must wear a mask without proof of vaccination or prior approval from a manager.
  • All personnel have resumed a minimum of four days per week in office. Temperature checks and mask usage will continue for unvaccinated employees.
  • Our field team in both Seattle and Suncadia continues to work to provide support for customers and maintain our physical network. They are wearing masks when in public and entering homes or buildings to service customers.
  • We are requiring any of our team members who have known exposure, symptoms of exposure, or a sick family member to self-quarantine at home.
  • We are following the CDC’s quarantine guidelines for any unvaccinated employees who have traveled.
  • We are continuously monitoring bandwidth usage and analyzing network statistics to ensure our network performance and capacity meets expectations - this is standard practice for us.
  • As always, we will be available 24/7 to respond to outages or emergencies.
Please check back here for updates or follow us on Twitter: https://twitter.com/atlasnetworks

Updated: July 2, 2021 - 4:16pm
Atlas is focused on keeping you connected to your employer and businesses connected to its employees! We've outlined our response plan priorities as ordered below:
  1. Protecting the health and safety of our employees.
  2. Ensuring our network exceeds the demands and expectations of our customers who rely on it more than ever now.
  3. Ensuring our team is highly responsive to our customer's needs.
Atlas will continue to take the following steps:
  • Visitors are allowed in office but must wear a mask without proof of vaccination or prior approval from a manager.
  • Starting in August, all personnel will resume a minimum of three days per week in office. Temperature checks and mask usage will continue for unvaccinated employees.
  • Our field team in both Seattle and Suncadia continues to work to provide support for customers and maintain our physical network. They are wearing masks when in public and entering homes or buildings to service customers.
  • We are requiring any of our team members who have known exposure, symptoms of exposure, or a sick family member to self-quarantine at home.
  • We are following the CDC’s quarantine guidelines for any unvaccinated employees who have traveled.
  • We are continuously monitoring bandwidth usage and analyzing network statistics to ensure our network performance and capacity meets expectations - this is standard practice for us.
  • As always, we will be available 24/7 to respond to outages or emergencies.
Please check back here for updates or follow us on Twitter: https://twitter.com/atlasnetworks

Updated: March 31, 2021 - 3:35pm
Atlas is focused on keeping you connected to your employer and businesses connected to its employees! We've outlined our response plan priorities as ordered below:
  1. Protecting the health and safety of our employees.
  2. Ensuring our network exceeds the demands and expectations of our customers who rely on it more than ever now.
  3. Ensuring our team is highly responsive to our customer's needs.
Atlas will continue to take the following steps:
  • Our headquarters in downtown Seattle is running with a skeleton crew designed primarily to support our field installation technicians.
  • No visitors will be allowed in office.
  • All nonessential personnel will continue to work from home and may voluntarily come into the office on designated days. This schedule is designed to keep our office below 50% occupancy.
  • Our field team in both Seattle and Suncadia continues to work to provide support for customers and maintain our physical network. They are wearing masks when in public and servicing customers.
  • We are requiring any of our team members who have known exposure, symptoms of exposure, or a sick family member to self quarantine at home.
  • We are enforcing the Governor's quarantine guidelines for any employees who have traveled.
  • We are continuously monitoring customer bandwidth usage and analyzing network statistics to ensure our network performance and capacity meets expectations - this is standard practice for us.
  • As always, we will be available 24/7 to respond to outages or emergencies.
Please check back here for updates or follow us on Twitter: https://twitter.com/atlasnetworks

Updated: November 24, 2020 - 9:08am
Atlas is focused on keeping you connected to your employer and businesses connected to its employees! We've outlined our response plan priorities as ordered below:
  1. Protecting the health and safety of our employees.
  2. Ensuring our network exceeds the demands and expectations of our customers who rely on it more than ever now.
  3. Ensuring our team is highly responsive to our customer's needs.
In response to the Governor's Order as of November 15, 2020, Atlas will continue to take the following steps:
  • We have closed our headquarters in downtown Seattle and are running with a skeleton crew designed primarily to support our field installation technicians.
  • No visitors will be allowed in office.
  • All nonessential personnel will continue to work from home and may only come into the office with manager approval.
  • Our field team in both Seattle and Suncadia continues to work to provide support for customers and maintain our physical network. They are wearing masks when in public and servicing customers.
  • We are requiring any of our team members who have known exposure, symptoms of exposure, or a sick family member to self quarantine at home.
  • We are enforcing the Governor's quarantine guidelines for any employees who have traveled.
  • We are continuously monitoring customer bandwidth usage and analyzing network statistics to ensure our network performance and capacity meets expectations - this is standard practice for us.
  • We have extended our customer care hours later in to the evening by staggering our teams availability. As always, we will be available 24/7 to respond to outages or emergencies.
Please check back here for updates or follow us on Twitter: https://twitter.com/atlasnetworks

Updated: June 30, 2020 at 2:42pm
Atlas is focused on keeping you connected to your employer and businesses connected to its employees! We've outlined our response plan priorities as ordered below:
  1. Protecting the health and safety of our employees.
  2. Ensuring our network exceeds the demands and expectations of our customers who rely on it more than ever now.
  3. Ensuring our team is highly responsive to our customer's needs.
To that end and as we enter into Phase 2, Atlas will continue to take the following steps:
  • We have closed our headquarters in downtown Seattle and are running with a skeleton crew designed primarily to support our field installation technicians.
  • No visitors will be allowed in office.
  • All nonessential personnel will continue to work from home and may only come into the office with manager approval.
  • Our field team in both Seattle and Suncadia continues to work to provide support for customers and maintain our physical network. They are wearing masks when in public and servicing customers.
  • We are requiring any of our team members who have known exposure, symptoms of exposure, or a sick family member to self quarantine at home.
  • We are continuously monitoring customer bandwidth usage and analyzing network statistics to ensure our network performance and capacity meets expectations - this is standard practice for us.
  • We have extended our customer care hours later in to the evening by staggering our teams availability. As always, we will be available 24/7 to respond to outages or emergencies.
Please check back here for updates or follow us on Twitter: https://twitter.com/atlasnetworks

Updated: March 16th, 2020 at 3:35pm
Atlas is focused on keeping you connected to your employer and businesses connected to its employees! We've outlined our response plan priorities as ordered below:
  1. Protecting the health and safety of our employees.
  2. Ensuring our network exceeds the demands and expectations of our customers who rely on it more than ever now.
  3. Ensuring our team is highly responsive to our customer's needs.
To that end, Atlas is taking the following steps:
  • We have closed our headquarters in downtown Seattle and are running with a skeleton crew designed primarily to support our field installation technicians.
  • We have asked our non-field team employees to work remote and are requiring anyone with symptoms of illness to self-quarantine at home.
  • Our field team in both Seattle and Suncadia continues to work to provide support for customers and maintain our physical network. However, we are reducing the number of jobs our field team handles daily to ensure they stay rested and healthy.
  • We are continuously monitoring customer bandwidth usage and analyzing network statistics to ensure our network performance and capacity meets expectations - this is standard practice for us.
  • We have extended our customer care hours later in to the evening by staggering our teams availability. As always, we will be available 24/7 to respond to outages or emergencies.
Please check back here for updates or follow us on Twitter: https://twitter.com/atlasnetworks